Refund policy

30-Day Return Policy

You have 30 days after receiving your item to request a return.

Eligibility Items must be unused, unworn, with original tags and packaging. A receipt or proof of purchase is required.

How to Start a Return Contact us at supportabescaraccessories@gmail.com. If approved, we'll send you a prepaid return shipping label with instructions. Items returned without prior approval will not be accepted.

Damages & Wrong Items Inspect your order upon arrival. Contact us immediately if your item is defective, damaged, or incorrect so we can make it right.

Non-Returnable Items We cannot accept returns on perishable goods, custom/personalized items, personal care products, hazardous materials, sale items, or gift cards.

Exchanges Return your item first, and once accepted, place a new order for the replacement.

European Union Orders EU customers have 14 days to cancel or return an order for any reason. Items must be in original condition with proof of purchase.

Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days. If 15+ business days have passed since approval, contact us at supportabescaraccessories@gmail.com.